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Indiana University Health Implements ITIL as part of its Journey to Service Excellence

Indiana University Health Implements ITIL as part of its Journey to Service Excellence

The Chartis Group
Pages 2 Pages

... continued ingenuity intensity integrity www.aspenadvisors.net Aspen Advisors’ deep opera tional exper tise with ITIL in a health system environment enabled us to quickly adopt ITIL best prac tice processes as part of our con ti nual journey toward IT service excellence. Our customers have experienced marked service level improvements that are demonstrated by our now documented, and much improved service metrics. – Chris Van Pel

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