Case Study

Indian Telco Enhances Revenue Through Call Center With Aegis

Indian Telco Enhances Revenue Through Call Center With Aegis

Pages 2 Pages

INDIAN TELCO ENHANCES REVENUE THROUGH CALL CENTER WITH AEGIS OVERVIEW: BUSINESS CHALLENGES: Indian telecom companies suffer from stiff competition as other telecom companies also offer the same services and the customer is spoilt for choice. However, data revenues and data markets have become the game changers as voice services have reached their saturation point. Trends indicate that data services have crossed approximately USD 10 billion

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