Independent Operators Discuss Must-Have Functionality for Multi-Property Operations One Database for All Properties; Integrated Spa, Restaurant and Room Booking, Event Scheduling, Guest History and Loyalty: Maestro PMS Does it All “It is essential that all our properties and their activities be instantly accessible on one PMS system for our destination service agents. Maestro Multi-Property Management does a great job of connecting the different pieces of our business, the Spa, front desk, and food and beverage outlets. It all comes together on one system to support personalized experience that is essential for our Forbes rating,” says Mary Arcuri, Group Director of Reservations and Revenue for Ocean House Management. “We call our reservations team ‘destination service

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