Hotel Operations in The Cloud: What Are Your Options? Operators Discuss Their Decision Whether or Not to Move Their PMS to the Cloud and How it Benefited Their Business Markham, Ontario – January 28, 2020 – Independent operators in 2020 have a decision to make. Many have older property management systems (PMS) that are fully depreciated, but their hotel software does not leverage current technologies, such as mobile browser or self-hosted environments. In some cases, vendor upgrades may force operators into a vendor supplied cloud-hosted option. Often, legacy systems do not meet the newest mobile guest experience and communication technology requirements. Also, many legacy systems lack the flexibility to interface easily through APIs with the hundreds of modern 3

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