Increasing RoI with Reduction in License Cost HR Solutions & Insurance Services
Increasing RoI with Reduction in License Cost HR Solutions & Insurance Services
1 PagesCIGNEX Confidential 91 Increasing RoI with Reduction in License Cost Business Need: To migrate ~400 clients from legacy CRM platform & other home grown applications to Salesforce to • Optimize on # of applications • Automate client onboarding • Reduce IT expenditure HR Solutions & Insurance Services UK-based global provider of risk management, insurance, reinsurance brokerage, human resource solutions and outsourcing services Benefits • Ramp down on license & employee cost • Over 200% increase in RoI • Increased productivity using 24x7 support services Key Features: • Replacing Siebel CRM, TBA workflow, CS Pro, TeamSite, Oracle RightNow Chat with Salesforce • Multichannel UI enablement • Softphone usage enablement with Genesys • Client onboarding time
