A leading global fragrance and flavor company faced high licensing costs due to limited visibility into user roles and license utilization. Aspire Systems implemented a ServiceNow Performance Analytics-based License Optimization dashboard, enabling tracking of user login hours, active sessions, and role usage with detailed filters for groups, regions, and services. The solution identified underused roles, streamlined access, and provided transparent reporting for informed decisions. As a result, the company cut licensing costs by up to 70%, optimized resource use, and redirected savings toward strategic business goals.

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