Case Study

Increasing Efficiency with Document management

Increasing Efficiency with Document management

Pages 2 Pages

Company Formed in 1955, Bank of Cyprus UK employs over 160 staff, with branches in north London, South London, Birmingham and Corporate Banking Unit in Central London. Increasing Efficiency with Document management ChaLLEngE Traditionally, branch staff dealt with transaction processing and all related documentation was stored on microfilm. This made the processes involved in query handling very time-consuming: customers might call thei

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