City of Jackson Leverages Document Management to Oversee the Community with Automated Process Efficiency
City of Jackson Leverages Document Management to Oversee the Community with Automated Process Efficiency
2 PagesThe City of Jackson, Mississippi, implemented Square 9's GlobalCapture and GlobalSearch solutions to streamline document management within the City Clerk’s Office. Faced with challenges related to a high volume of paper documents, the office sought to reduce document retrieval time and improve transparency for citizens. With GlobalCapture automating document capture and classification, and GlobalSearch enabling quick access to indexed documents, paper use has dropped by 30%, and storage and printing costs have decreased significantly. The City Clerk's Office is now looking to expand these solutions across other city departments to further enhance efficiency and workflow.
