Case Study

Improving the Customer Experience on Land and at Sea

Improving the Customer Experience on Land and at Sea

Pages 4 Pages

Case study Cisco public Challenges • Align fragmented operations • I nc r e as e bus ines s intelligence • Improve the customer experience Solutions • Cisco IntersightTM • Cisco AppDynamics® • Cisco UCS® Mini • Cisco Nexus® 9000 Series switches • Cisco Umbrella® • Cisco Stealthwatch® • Cisco® Identity Services Engine (ISE) • Cisco Catalyst® 9000 Series switches • Cisco Catalyst 9800 Series Wireless Controllers Results • I nc r e as e d a pp l ic a t io n performance by 50 percent • Standardized and simplified IT infrastructure across land and sea operations • Gained an unprecedented view of passenger preferences and patterns TT-Line Company Pty. Ltd. (trading as Spirit of Tasmania) has been operating ferries from mainland Australia to Tasmania since 1985. Its iconic red

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