Improving the Customer Experience in Banking / Whitepaper +1.919.289.1377 PROCESSMAKER.COM 1 IMPROVING THE CUSTOMER EXPERIENCE IN BANKING WHITEPAPERImproving the Customer Experience in Banking / Whitepaper +1.919.289.1377 PROCESSMAKER.COM 2 Contents Let’s discuss onboarding ............................................................................................................... 4 What can banks do to revamp their customer experience? ........................................5 What are the benefits? ..................................................................................................................12 Final thought ......................................................................................................................................13 About ProcessMaker

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