Case Study

Improving Customer Interactions & Service Levels with NICE inContact

Improving Customer Interactions & Service Levels with NICE inContact

Pages 2 Pages

Improving Customer Interactions & Service Levels with NICE inContact About Check Into Cash Check Into Cash is a national leader in direct lending, providing affordable, short-term credit solutions for consumers. They had big plans for growing their business, but their on-premise, legacy dialer was inflexible, tough to customize and expensive to upgrade. The Challenge Sean Purdy, Contact Center Support Manager at Check Into Cash, says NICE

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