GASTON FAMILY HEALTH SERVICES Industry Healthcare Customer 55,000 patients served/year 600 employees; 23 locations across 5 counties Large rural population Focus on uninsured/underinsured Challenges Multiple, remote locations Frequent network outages Lack of visibility/reporting Outdated phone system Solutions SD-WAN ConciergeTM CCaaS/UCaaS Dual-access fiber and broadband Results Patient satisfaction Superior reliability Network visibility/monitoring/reporting Staff productivity CASE STUDY Improving care for those without With the American healthcare system in crisis, those who live at poverty or low-income levels know all too well that health insurance is becoming an unobtainable luxury. However, the community-based and family-focused healthcare provider, Gaston Family Health Serv

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