Case Study

Improved account holder onboarding leads to customer growth

Improved account holder onboarding leads to customer growth

Pages 4 Pages

CASE STUDY Benefits summary • Easy, fast, always-on account opening and onboarding to reduce friction • Scalability to support account holder growth and increased cross-sell activities • Better marketing and reach by leveraging Q2 Gro’s data collection capabilities NBKC BANK Improved account holder onboarding leads to customer growth CASE STUDYThe challenge Kansas-based nbkc bank has evolved from a successful mortgage business into a flourishing community bank serving both consumer and business customers nationwide. As the institution witnessed rapid modernization in the banking industry and increasing account holder expectations in the digital channel, nbkc bank sought a solution to support fast and easy onboarding and account opening, increase deposits, and produce more ef

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