CASE STUDY Situation – Lean Finance Transformation through Standardized Work The CFO fumed at the shortfall in cost cutting progress. The finance function had recently deployed new technology across seven, country-based accounting services operations. They had outsourced selected work activity. Nothing seemed to reduce the workload or increase productivity. Costly staff in London, New York and Hong Kong still toiled at month end closing process tasks and financial reconciliation. Their job was to provide business analysis, not accounting. The planned cost reduction from this automated finance transformation never arrived. But the reduction deadlines from corporate were rapidly approaching. Client Description, Project Scope, Objectives The financial operations management team needed

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