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Imperial College London provides a seamless digital experience

Imperial College London provides a seamless digital experience

ServiceNow
Pages 4 Pages

Imperial College London, a top global research institution, has streamlined its digital support across 16 departments using ServiceNow. This transformation led to a 95% faster onboarding process, a 16-fold improvement in laptop procurement speed, and alignment of 99% of departments on a single solution. The unified platform enhances the experience for 8,500 employees, supporting seamless digital journeys for staff and students.

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