Illuminate IT Shifted from Break-Fix to Managed Service with NinjaOne

2 Pages

NinjaOne helped Illuminate IT shift from a break-fix to a managed service model, reducing IT reporting time by 75%. This enabled the team, led by Brian McFarland, to proactively manage clients’ technology needs with greater efficiency. NinjaOne’s comprehensive tools streamlined service delivery, improved compliance, and enhanced cyber protection, allowing Illuminate to provide consistent, proactive support and strengthen client relationships across Scotland’s small and medium-sized businesses.

Join for free to read

Case Study Illuminate IT Shifted from Break-Fix to Managed Service with…

Case Study MSP transitions from break-fix model to managed security…

Case Study CentreRED IT is busting the break-fix mentality with Kaseya

Case Study Computer Doctors shifts from “break-fix” to managed services…

More from NinjaOne

Case Study Citex Holding Reduced Their Time to Resolution by 50% with…

Case Study NinjaOne tripled Business Cloud’s client base Business Cloud…

Case Study Why Nordlo Switched from Kaseya to NinjaOne

Case Study Why InHouse-Support Switched from Kaseya to NinjaOne

Case Study

Illuminate IT Shifted from Break-Fix to Managed Service with NinjaOne

Illuminate IT Shifted from Break-Fix to Managed Service with NinjaOne

You Might Also Like

More from NinjaOne