Case Study

Citex Holding Reduced Their Time to Resolution by 50% with NinjaOne

Citex Holding Reduced Their Time to Resolution by 50% with NinjaOne

Pages 2 Pages

NinjaOne helped Citex Holding reduce ticket resolution time by 50% through its integrated endpoint management and ticketing system. The platform’s instant setup provided immediate value with minimal configuration, enabling faster and more efficient incident handling. NinjaOne’s comprehensive toolset ensured new devices were managed securely from the start, supporting proactive issue resolution and improved IT service delivery, which enhanced overall operational efficiency and gave Citex Holding greater confidence in their IT management.

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