Accelerating IT to drive business transformation The Industrial Dwellings Society (IDS) manages 1,400 homes across London. They’ve been building homes to help to ease London’s housing problems long before municipal programmes began and have changed their working practices and systems incrementally over the past 130 years. Despite this, the IT systems were outdated and attempts to enhance functionality proved both problematic and expensive. Their corporate strategic plan committed IDS to invest in new systems that would enable the team to be more effective. The subsequent reduction in management costs would allow resources to be redirected towards those tenants needing most support. Plan holistically This marked the starting point of a two-year journey which would ultimately see e

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