A global pharmaceutical company with siloed and complex HR processes partnered with Conduent to improve efficiency and employee experience. Leveraging ServiceNow and Conduent’s HR outsourcing model, a new framework was deployed in just nine months. The solution delivered end-to-end HR services across 34 countries in eight languages, created a personalized digital employee experience, and implemented 150 standardized processes compliant with global and local regulations. Using an agile approach minimized risk and disruption, while streamlining payroll, onboarding, workforce administration, and other HR functions across the company’s global footprint.

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