Q-Pulse ® CASE STUDY Omni Taxi Aereo took the decision to re-evaluate and assess areas of the business that would benefit from investment and training to enable them to meet and exceed the demanding standards placed upon them by Industry. Since then OTA has performed well by achieving optimal results in both regulatory and client driven audits, whilst maintaining sustained growth of its fleet and revenues annually. OTA operates a quality, safety and risk management system to deliver compliance and ensure the highest standards of operational performance and safety. In 2014 the company developed a business case to implement a compliance, safety and risk management system that pivoted on: • Increasing safety oversight • Increasing efficiency by eliminating manual processes • Saving

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