Q-Pulse ® CASE STUDY With a quality system that was being run more or less on spreadsheets, and with various paperwork and data spread across the business in hard format as a result, it was becoming more and more difficult for senior management within the Central Electrical Manufacturing and Automation Ltd (CEMA) quality department to keep on top of its operations. Indeed, the disconnected nature and maintenance of the system had resulted in routine tasks – such as asset and maintenance calibrations and document retrieval and assessment – becoming extremely time consuming and verging on unmanageable. Andrew Hall, Quality Manager at CEMA Ltd who is responsible for all of the company’s compliance management systems, said: “As a result of such a disconnected quality management sys

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