Ibotta Saves Money for Shoppers (and Christmas for Its Employees!) With a fast-growing user base for its mobile shopping app, Ibotta needed to scale a data- verification process with accuracy and speed during the busiest retail season of the year. GOALS • Match receipt image data with shoppers’ in-app selections. • Improve accuracy and processing time. • Establish elasticity to manage seasonal volume spikes. APPROACH • Combine Ibotta’s tools with CloudFactory’s technology. • Create a unified workspace and streamline communication. • Use a tech-and-human stack to verify rebate requests fast, with high accuracy. • Track worker engagement to meet aggressive performance goals. RESULT • 15% higher accuracy • 50% decrease in processing time Ibotta is a cash-back rewards app that large co

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