Case Study

Hudson Case Study

Hudson Case Study

Pages 3 Pages

About Hudson Walk through any airport in the United States or Canada and you’ll likely see a store owned and operated by Hudson, a subsidiary of the global travel retail company Dufry. It all began in 1987 with the first Hudson News in LaGuardia Airport. Now, Hudson is one of the leading travel retailers with over 1,000 travel convenience, specialty retail, duty free, and food and beverage destinations in airports, commuter hubs, landmarks, and tourist destinations. The company also operates locations for partner brands, like Dunkin’ . Challenges Hudson has a large frontline workforce in more than 80 locations across North America. Connecting with a team this size and sharing important information, such as product introductions, is a top priority. For operations executives like Dan F

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