HPCSA Sees Spectacular Results from All-in-One IP Communications Software Suite
HPCSA Sees Spectacular Results from All-in-One IP Communications Software Suite
2 PagesContact Center Automation • Multimedia Recording & Quality Monitoring • Customer Feedback Management • Outbound/Blended Dialing & Campaign Management • Network-based Pre/Post-Call Routing • Web Self-Service & Knowledge Management • Workforce Management Enterprise IP Telephony Enterprise Messaging Case Study Summary Customer: Health Professions Council of South Africa (HPSCA) Headquarters: South Africa Industry: Health care
