CITO Research Advancing the craft of technology leadership Advancing the craft of technology leadership SPONSORED BY How Warby Parker is Creating a Data-Driven CultureCONTENTS Introduction 1 Escape from ERP 2 Expand Automation and the Scope of the Data Warehouse 4 5 Expand Data Use Throughout the Company 8 10A Snapshot of How Warby Parker Built a Data-Driven Culture ERP 1 STAGE ONE Retail Store Customer Service Digital Marketing Systems L

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