WHITE PAPER How to Build a High-Performing IT Team2 White paper — How to Build a Contents 3 Introduction 4 Build the Business Case 4 1. Establish why you’re doing DevOps with data. 5 2. Emphasize benefits for different roles and teams. 5 Getting Dev on Board with DevOps 5 Getting Ops on Board with DevOps 6 How Everyone Wins 6 3. Start small and grow from early successes. 8 Address the Biggest Challenges to Success 8 1. Conflicting incentives and measurement across functional teams 9 2. Cultural stasis and mistrust 9 3. Outdated tools, legacy systems and entrenched practices 11 Develop a Performance-Oriented Team Structure 11 Type 1: Close-Knit Collaboration Between Dev & Ops 12 Type 2: Dedicated DevOps Team 13 Type 3: Interdisciplinary teams 13 There is No “I” in Team, or Is There? 15 C

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