Content Moderation How to achieve scale and affordability Part II A Conectys made White Paperconectys.com White Paper EU +32 929 80111 | UK +44 203 318 1593 | US +1 646 381 1599 One of the biggest logistical questions about content moderation over the last five years has been: “How much should be technology, especially AI, and how much should be human?” At Conectys, we’ve gone over this question with dozens of clients, and written a few papers addressing it, including a 2021 guide to content moderation and a paper guiding you to what you need from an outsourcing partner. In short, our view at Conectys is that content moderation can be very nuanced, and it needs to be a mix of human agent and technology, be that more-advanced AI or a basic keyword scraper. AI and machine learning ad

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