Case Study
How The Charlotte Observer Increased The Speed Of News Delivery By Decreasing The Number Of Routes
The Challenge Like many newspapers, The Charlotte Observer is doing all it can to compete in today’s world of digital content delivery – including maximizing the profitability and impact of its print editions. Including its own publications, the Observer delivers 70 publications, including direct mail, subscriber, and non-subscriber distribution, with a daily circulation of over 155,000 (over 212,000 on Sundays). Honing in on the importance