Ascent Aerospace | CASE STUDY At-A-Glance CLIENT Ascent Aerospace LOCATION United States, Europe BUSINESS FOCUS Aerospace Industry ISSUE Customer’s greatest challenge was overcoming poor, delayed service & support from their cloud infrastructure provider. Lengthy response times to open service tickets were proving unacceptable and problematic. The resulting delays to their day-to-day operations were so significant throughout their multi-site footprint that it was necessary to seek a more reliable cloud provider. SOLUTION phoenixNAP’s Data Security Cloud (DSC) to provide a secure, “always-on” cloud infrastructure environment, supported by a SOC- audited NOC team of technicians. RESULT Improved customer satisfaction and productivity. Increased revenue with a highly available

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