Case Study

How Spotlight Retail Group achieved 37X ROI with Insider’s personalization platform

How Spotlight Retail Group achieved 37X ROI with Insider’s personalization platform

Pages 4 Pages

Spotlight Retail Group (SRG) achieved a 37X ROI by partnering with Insider to enhance customer engagement through personalized cross-channel experiences. Insider's platform, including the Web Suite and AI-powered Smart Recommender, allowed SRG to deliver targeted and data-driven product recommendations, significantly boosting their conversion rates. The intuitive dashboard reduced campaign launch times by 80%, enabling the marketing team to respond quickly to market changes. Insider's platform empowered SRG to provide unique and personalized experiences, driving substantial growth and operational efficiency.

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