Case Study
How Spotlight Retail Group achieved 37X ROI with Insider’s personalization platform
Spotlight Retail Group (SRG) achieved a 37X ROI by partnering with Insider to enhance customer engagement through personalized cross-channel experiences. Insider's platform, including the Web Suite and AI-powered Smart Recommender, allowed SRG to deliver targeted and data-driven product recommendations, significantly boosting their conversion rates. The intuitive dashboard reduced campaign launch times by 80%, enabling the marketing team to respond quickly to market changes. Insider's platform empowered SRG to provide unique and personalized experiences, driving substantial growth and operational efficiency.