Readerlink, the largest book distributor in the United States, ships to over 70,000 stores including major retailers like Target, Costco, and Walmart, and is responsible for between 1,500-3,000 unique items at a given time. Their business is heavily focused on On Time In Full (OTIF) deliveries, and keeping customers and distribution centers informed about shipment ETAs is a crucial part of their success. Challenge: Providing Customers with Visibility Down to the Item-Level Due to the timely nature of getting books on display at stores for their expected release dates, Readerlink’s customers, distribution centers, and internal stakeholders need timely answers to detailed questions. In order to provide information with the necessary speed and accuracy, they required Advanced

Join for free to read