Case Study

How Plan2Transport Boosted Customer Satisfaction With Automatic Location Data

How Plan2Transport Boosted Customer Satisfaction With Automatic Location Data

Pages 5 Pages

Plan2Transport, a Dutch logistics provider moving 30,000 loads annually for major supermarkets, adopted FourKites at the request of a global food and beverage customer seeking real-time shipment tracking. Within 30 days, the platform was live across its network, giving customers predictive ETAs, load statuses, and detailed tracking integrated with carriers’ GPS systems. This eliminated manual status reporting, saved time, and enabled end-to-end visibility across the supply chain. Initially hesitant about data sharing, Plan2Transport quickly saw improved customer satisfaction, streamlined operations, and competitive differentiation, with visibility becoming a standard expectation for future growth.

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