Case Study

How Palmetto Retina Center Gets 95% of Claims Paid within 60 Days

How Palmetto Retina Center Gets 95% of Claims Paid within 60 Days

Palmetto Retina Center Locations: West Columbia (main office), Downtown Columbia, Orangeburg, Sumter, Aiken, and Florence, South Carolina Services: Treatment of vitreous and retinal diseases, as well as clinical research. CASE STUDY THE CHALLENGE Decline in collections calls for a change. When David Gavin became CEO of Palmetto Retina Center, he quickly became aware of issues with billing and collections. Especially concerning—a slowdown in reimbursement for medications. Timely reimbursement of medications is necessary to sustain a retina practice.

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