How one leading healthcare insurer saved millions while improving compliance CUSTOMER STORYHow one leading healthcare insurer saved millions while improving compliance CHALLENGE Cumbersome, error-prone process One of America’s leading healthcare insurance and services companies was spending too much time and money producing enrollment materials for its thousands of supplemental insurance subscribers. To assemble the packages, which consisted of folders filled with a thick sheaf of product-specific onboarding materials, the policy administration team was using its LifePRO ® policy administration platform together with an Oracle database for customer information. The process was complex and labor-intensive, requiring manual collation taking weeks to complete. The resulting mate

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