DEGREED | Mastercard CASE STUDY | 1 HOW MASTERCARD EMPOWERED A TRUE LEARNING CULTURE + Summary Mastercard had a complex problem to solve: delivering learning to thousands of technologists in over 60 countries, utilizing content that covered over 250 different topics in ranging levels of expertise. This case study examines how Mastercard approached the problem, developed a strategy that brought a solution to life, and the results that followed. The Problem Mastercard’s learners were a willing audience. The Learning and Development teams were operationalized to respond to training requests quickly, but their learners wanted more. “We found a large percentage of employees were not getting the learning they needed or wanted.” explained Steve Boucher, VP of Global Talent Developme

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