W at c h a d e m o t o s e e h ow t o p t r ave l b r a n d s u s e Q u a nt u m M et r i c t o d r i ve c u st o m e r - c e nt r i c e x p e r i e n c e s . q u a nt u m m et r i c . c o m / p ro d u c t -t o u r s A global leader in cus t omer s a tis f action. Ho w K or ean Air wins cus t omer hear t s with r eal- time insigh t s . Con tinuously pr o viding s eamless tr a v el e xperiences, K or ean Air prides its elf on cus t omer -cen tricity . One o f the w orld’ s t op 20 airlines b y pass enger v olume , K or ean Air ’ s vision is t o be a r espect ed leader in the w orld airline community , dedic a t ed t o pr o viding e x cellence in fligh t . It has r ank ed firs t place among airlines in the Global Cus t omer Sa tis f action Inde x f or 17 cons ecutiv e y ears. S e t ting out

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