How Intersoft helped Royal Mail increase shipping to the EU by 78% The challenge Just as Covid forced the volume of shipments worldwide to rise exponentially, Brexit turned exporting goods from the UK to Europe into a data minefield. As a result, Royal Mail found itself struggling to present the required customs data to Ireland and other European destinations. Royal Mail therefore called on its approved delivery management software partner Intersoft to solve the problem. Why the problem arose The International Export Direct Entry (IEDE) system enables a parcel to be shipped from one country to the next, quickly and easily by ensuring all the data is correct and can be easily accessed by an operator when they scan a barcode on a parcel. Before Brexit, Royal Mail customers h

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