abrigo.com Many financial institutions are looking for technologies that allow them to operate more efficiently and effectively. However, most institutions become frustrated when they don’t see the full value of their investment due to poor adoption and buy-in. Frandsen Bank & Trust, a Minnesota-based institution, isn’t like most institutions. The bank achieved full adoption of its technology investment, resulting in significant cost savings and efficiencies. Much of this success can be attributed to the fact that it implemented a successful strategy to ensure technology usage and adoption across all departments and branches. IDENTIFYING THE PROBLEM AND SETTING EXPECTATIONS Lenders at Frandsen Bank & Trust were growing frustrated the bank’s cumbersome commercial lending p

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