Case Study

How Capital City Bank’s Success with Automating PPP Loans Propelled its Digital Transformation

How Capital City Bank’s Success with Automating PPP Loans Propelled its Digital Transformation

Pages 2 Pages

abrigo.com ABRIGO’S PPP SOLUTION SETS THE STAGE FOR LENDING AUTOMATION Three days before the second round of Paycheck Protection Program (PPP) lending was set to begin, Capital City Bank found out its third-party service provider was not going to be able to support the new round. Due to their previous experience with Abrigo’s CECL solution and Abrigo’s implementation team, the bank selected Abrigo’s PPP Solution. Capital City Bank had just 48 hours to implement a solution ahead of the second round of PPP, and Abrigo helped the bank get up and running within 36 hours. “Even though we had a software for the first round, there were still a lot of manual components we had been doing on our own,” said Lee Nichols, Senior Vice President of Credit Administration at Capital City Ba

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