A leading U.S. paper supplier sought to cut late truck arrivals and improve customer communication but lacked shipment visibility across its multimodal network of truckload, LTL, and rail. By integrating FourKites into its transportation management system, the company scaled real-time tracking, onboarded carriers, and leveraged unique LTL and rail data partnerships. Employees were trained to use the platform autonomously, reducing reliance on manual updates. Now, track-and-trace and customer service teams provide secure, real-time tracking links and proactive alerts, improving efficiency, customer satisfaction, and operational transparency across the supply chain.

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