Case Study
How FourKites Helped A LARGE PAPER SUPPLIER Deliver Better Customer Service, Faster
The Challenge A leading U.S. paper supplier wanted to reduce the number of trucks showing up late for pickups. Lack of visibility over some loads meant that company personnel couldn’t notify customers proactively, resulting in lost efficiency for both the company and its customers. As the major paper supplier transported its loads via a combination of truckload, LTL, and rail, the company needed a robust multi- modal solution that could provide on-demand visibility into its shipments and alert supply chain execution teams whenever a shipment was running behind, so that the company could notify its end-customers early and avoid unexpected late deliveries. FourKites Solution The major paper supplier added FourKites as an integrated piece of its transportation management solution. Fo