A global 3PL with multi-billion-dollar revenues partnered with FourKites to enhance visibility and customer service, particularly in the oil and gas sector where it worked with both large and small carriers. By integrating with the 3PL’s TMS, FourKites unified data into a single interface and onboarded carrier networks quickly. Training key staff as super-users ensured autonomy. Results included reduced manual track-and-trace, fewer check calls, and the ability to handle larger shipment volumes at lower cost. Encrypted link sharing improved transparency and communication, helping the 3PL attract new customers, grow existing relationships, and boost satisfaction.

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