Case Study

How Flight Centre Empowers Its Workforce To Meet New Travel Boom

How Flight Centre Empowers Its Workforce To Meet New Travel Boom

Pages 4 Pages

Flight Centre, a global travel company, leveraged Cisco ThousandEyes to support its post-pandemic recovery and meet soaring travel demand. After losing 95% of revenue and downsizing during COVID-19, the company now operates with fewer staff and a leaner IT budget. ThousandEyes provides critical real-time visibility into network and application performance, enabling rapid issue resolution and enforcing vendor accountability. By identifying problems instantly and supporting 24/7 global operations, Flight Centre ensures 100% system uptime, faster response times, and better customer experiences—helping consultants deliver high-performance service from anywhere.

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