In this paper we examine how organisations providers can increase efficiencies and reduce costs following the implementation of an eRostering and Time and Attendance system.We look at how today’s Integrated Workforce Management (WFM) Solutions including; eRostering/scheduling, Time & Attendance and Absence Management can give organisations the tools and processes they need to balance the high cost of labour, tight budgets, variable staffing needs, complex labour laws, union agreements, compliance and employee satisfaction while continuing to deliver the best possible service to customers.

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