How ENT and Allergy Associates Automatically Corrects 82% of Claim Errors
How ENT and Allergy Associates Automatically Corrects 82% of Claim Errors
2 PagesENT and Allergy Associates Location: New York metropolitan area Background: This ear, nose, throat, allergy, and audiology practice is the largest in the country, with 50-plus locations and more than 240 physicians. CLIENT PROFILE HIGHLIGHTS Achieved an 82% automation rate Staff only has to intervene on 18% of billing and coding issues. Improved efficiency without the need to hire additional coders. Eliminated labor-intensive charge void and re-enter process from the revenue cycle. THE CHALLENGE Stigma reduction and payor interest Like many healthcare organizations, ENT and Allergy Associates faced challenges during the ongoing phases of the COVID-19 pandemic. Office staff had to take on additional responsibilities to ensure patient safety.
