Case Study

West Hills Allergy & Asthma Associates Increases Patient Volume After Switching to ModMed Allergy

West Hills Allergy & Asthma Associates Increases Patient Volume After Switching to ModMed Allergy

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West Hills Allergy & Asthma Associates improved efficiency, collections, and patient volume by switching to ModMed® Allergy. Digital check-in reduced time from 15 to 3–5 minutes, saving staff up to 3 hours daily. Provider burnout dropped 75%, and documentation time decreased, allowing the main physician to leave on time. The practice achieved an 85% claims-paid rate within 30 days and a 98% overall collections rate. Patient volume rose 20% with self-scheduling tools, and revenue is projected to grow 26%. Integrated tools like Xtract, ModMed Kiosk, and Analytics streamlined workflows, billing, and communication across departments.

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