Case Study
How CPAP.com Used Recognition to Maintain Personal Connections While it Scaled
CHALLENGE CPAP.com is a family owned and operated company dedicated to providing affordable Sleep Apnea equipment to those who need sleep therapy. Over the past ten years, CPAP.com has doubled in size to support its growing customer base. As CPAP.com grew, the company leadership realized that managers were losing the personal relationships with employees they had previously maintained. Additionally, the company’s focus on growth and perfor