A major healthcare organization was short-staffed and struggled with aged commercial payer accounts. They selected AGS as their partner for account resolution. Initially, AGS received aged accounts at 120 days. The opening inventory was around 20,000 accounts with atotal balance of $2.5MM. CHALLENGES Significantly short staffed Aged received accounts were trending at 120 days OUTCOMES AGS deployed an experienced team of A/R experts who: •Prioritized rejections, denials, and accounts approaching timely filing limits •Mined data and underpayments as they pertained to payer contracts •Improve front-end processes by identifying and resolving the root causes of the problems

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