Case Study How Agappe plans their unique journey cycles, optimizes account management, and improves productivity with Zoho CRM Industr y type Medical Devices Number of Emplo y ee s 5 01 - 1000 T ype of busine ss Partnership Features that helped us Automation | Custom module | Customization | Mobile App Zoho Desk Integration | Telephony IntegrationCase Study | Agappe Diagnostics 2 Summary Business Challenges Results Most Useful Feature Important Business Metric Need for a single system to handle all business processes 360 degree view of the customer, offering personalised services Customized mobile application for field sales agents 80% increase in productivity and increased operational efficiency Lack of contextual information for field agents Conte

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