Case Study
How a Technology Company Reduced Cart Abandonment by 30%
HARTE HANKS l USERMIND © 2017 Harte Hanks Inc. & Usermind. All rights reserved. HARTE HANKS l USERMIND A Harte Hanks Case Study How a Technology Company Reduced Cart Abandonment by 30%HARTE HANKS l USERMIND The challenge This San Francisco-based technology company provides tools to develop and test native mobile applications. Their systems that capture customer behavior weren’t talking to the customer communication systems — they could